Terms and Conditions
Last update: April 10, 2025
Welcome to the Fluomic website. By accessing our website (www.fluomic.com) and placing an order, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our site or make a purchase.
1. Purpose These terms and conditions (T&Cs) govern the sale of products available on the Fluomic.com website (hereinafter “the Site”) and are intended for all users and purchasers (hereinafter ‘you’ or “Customer”).
The products offered on the Site include fluorescent agents and other related products.
2. Acceptance of terms By placing an order on our site, you confirm that you have read, understood, and accepted these terms and conditions. We reserve the right to modify these terms at any time without notice. The new terms will be posted on this page and will take effect immediately.
3. Products The products sold on the site are intended for specific scientific and industrial purposes, including applications in biology, chemistry, and other specialized fields. You are responsible for ensuring that the product you purchase is suitable for your use.
Product information (description, characteristics, prices, etc.) is presented on each product page. We make every effort to ensure that the information is accurate, but it may be changed at any time without notice.
4. Prices All prices are in Canadian dollars (CAD), excluding taxes, unless otherwise stated. We reserve the right to change our prices at any time. The prices applied are those in effect at the time your order is confirmed.
5. Order and acceptance Once you have placed an order on our site, you will receive an order confirmation email. This does not mean that your order has been accepted. We reserve the right to refuse an order for any reason, including if the product is out of stock, if the payment information is incorrect, or if fraud is suspected.
We undertake to process orders as quickly as possible and to inform you of any delays or problems concerning the availability of products.
6. Payment methods Payments can be made by credit card or any other payment method available on the website. All payments are secure. We reserve the right to refuse any transaction that presents a risk of fraud.
7. Delivery We deliver products to the address specified when the order is placed, within the specified time frame. Shipping costs are calculated at the time of order and may vary depending on your location.
We cannot be held responsible for delivery delays caused by unforeseen events such as strikes, extreme weather conditions, or problems with the carrier.
8. Liability Fluomic assumes no liability for indirect or consequential damages resulting from the use of its products. In all cases, our liability is limited to the value of the products actually paid for by the customer.
9. Intellectual property All content on the website (images, descriptions, logos, text, etc.) is protected by intellectual property rights and belongs to Fluomic or its partners. Any unauthorized reproduction or use of these elements is strictly prohibited.
10. Data confidentiality Fluomic respects your privacy and is committed to protecting your personal data. All information collected during your order is used solely for the purpose of managing your order and providing you with an optimal shopping experience. For more information, please see our Privacy Policy.
11. Contact us If you have any questions about these terms and conditions or need assistance with an order, please contact us at the following address:
Fluomic
